Shipping policy
We strive to offer a seamless shopping experience, including reliable and timely shipping.
Free Shipping: We offer free shipping to most of the continental United States. After placing your order, you’ll receive a confirmation email. Once your order is shipped, we’ll send another email containing tracking information and instructions on how to monitor your package.
Shipping to HI, AK, PR, & US Territories: Free shipping is not available for customers in Hawaii (HI), Alaska (AK), Puerto Rico (PR), or any US Territory. For these locations, please contact us to receive a shipping quote.
Order Processing
Processing Time: Our team works diligently to process your order within 1-3 business days. This includes preparing your items, performing a thorough quality check, and securely packing them for shipment.
Shipping Time
We guarantee delivery of all items purchased from Werchtay within 30 business days. Typically, orders are shipped within 1-2 business days after being placed, and delivery generally occurs within 2-7 business days after shipment.
| Shipping from | U.S. Warehouse |
| Estimated Shipping Time | 2-7 business days |
| Tracking Information | Tracked |
If you haven’t received your item after 30 business days, you’re eligible for a full refund after our postal investigation.
Important Notes:
The shipping times mentioned above refer to business days after your order has been shipped. Business days exclude weekends and public holidays. The estimated delivery times are based on normal conditions and are not a guarantee of delivery within this timeframe.
- We are not liable for delays due to force majeure events such as natural disasters, severe weather, war, or other circumstances beyond our control, including public holidays and customs issues.